The Many Misdemeanors of Management

Issue #53 — 3 Tips for Starting Your Own Practice

Recently, we have spoken with several doctors contemplating practice ownership. Some are tenured physicians separating from hospital, university, or group practice employment. Others are finishing residency or fellowship and getting ready to put their name on their first door. If you are like those with whom we’ve spoken, the options are limitless, workload is daunting,…

Issue #45 – Determine Your Values

Can you define what is permanent in your medical practice? We are asking about your practice’s, nay your team’s, core principles – those that dictate the actions taken and decisions made by every employee. What are the characteristics that are embodied by each employee and resonate throughout your office? If you are like a lot…

YellowTelescope YellowTelecast Episode 15: Managing Employee Resistance to Culture Transition – Part 1

With an ever evolving landscape in which medical practices operate, it often becomes necessary to shift the culture within the organization through the implementation of new processes and technologies.  This creates new habits, which eventually become culture, and culture can determine the success or failure of practice growth strategy.  The transition, however, typically involves pushback…

Issue #33 – Tips for Managing Difficult Employees

Issue #33 – Tips for Managing Difficult Employees Have you ever noticed that often one of your highest-flyers in sales or management is also unreasonably difficult to manage? Perhaps you have an employee who has a negative attitude, is stuck in her ways, makes excuses, shows up late, doesn’t play well with others, or misses…

Doctors need good salespeople too

5 reasons physicians need sales training Many doctors think sales and medicine don’t have much to do with each other. If you are in an insurance based specialty, you are even less inclined to understand how sales psychology can easily be implemented to grow your practice. A lot of times sales gets a bad rap…

My Practice Had It’s Worst Financial Year Ever, What Do I Do Now?

When You Are Have Financial Downturn It Is Time to Invest In Your Success Once January starts winding down, it is good and natural to review how your practice did financially the previous year. There are only 4 answers you will come to after your review- you’re practice is up, you’re practice is stagnant, you’re…

The Many Misdemeanors of Management (Part 2)

The Many Misdemeanors of Management (Part 2 of 2) By applying these steps, you will develop as a leader and be able to retain quality employees. (Part 2 of 2) – focused on Leadership and the Art of Team Building By Jon Hoffenberg In Part 1 of this two-part series (see “The Many Misdemeanors of Management,”…

The Many Misdemeanors of Management

The Many Misdemeanors of Management (Part 1 of 2) –  By Jon Hoffenberg Imagine your practice without turnover—happy and hard-working employees producing record-breaking numbers annually while you work progressively less, focusing on family, friends, and patient care. This, even in the worst economy in 70 years as revenue has been desiccated for the majority, is what…

Issue #2 – The Many Misdemeanors of Management – Part 1

  Issue #2 – The Many Misdemeanors of Management – Part 1 Experience is not a bad thing, nor is hiring a person who is presentable or a former patient. Hiring someone who came recommended who is a bit below or above the going rate for the position isn’t, by itself, a mistake. Counter-intuitively, however,…