Will ObamaCare Hurt My Medical Practice

  Since 2013 and the passage of healthcare laws that have been called “ObamaCare,” there have been outcries for Democrats and Republicans on both sides of the issue: will these new laws hurt doctors’ incomes. The answer is that only time will tell and there are excellent arguments on both sides. Certainly, there is vast…

Medical Training for Business – Does it Really Exist?

Doctors crave and need training for their staff members. In an industry that is surrounded by medical training, where doctors go through 30 to 35 years of education to be a doctor, nurses must become RNs, and even medical techs must get certification, surprisingly there is very little formal training for office managers, salespeople, patient…

What Resources are Available for Medical Staffing?

While there are many options, not all good, for finding new medical staff for truly medical positions (nursing, per diem medical technicians, injectors, and other positions) there is a major lack of option to help a medical practice find and retain the non-medical staff they need to help run and grow their medical practice. Staffing…

How Can I Create a Proper Mission Statement for my Medical Practice?

Creating a mission statement for your Medical Practice Medical practices consistently have similar goals. Those might be to “First, Do No Harm,” or “To achieve excellent patient outcomes” or “To grow every year.”  These fall under what YellowTelescope calls IGWS sayings – “It Goes Without Saying.”  Of course, every doctor and medical team wants to…

When Is It Time to Fire My Practice Manager?

Loyalty and Turnover are Important Loyalty in the medical field and in practice management is important. Turnover is not a positive in most cases. With that said, there is a time and a place for healthy turnover.  YellowTelescope believes that loyalty does not mean you keep all of your employees forever. Instead, it means you…

Smart Hiring Decisions in a Medical Practice

Are You Hiring The Right People For Your Practice? Rather, the correct approach is to select a person you like, but one how has key core competencies your practice is lacking. For example, if you are a charismatic sales closer, but lack organizational skills, your practice should hire a person with extreme get-it-done attitude who…

Who Should Perform Patient Consultations Within My Medical Practice?

There Is Always Competition For Medical Services If your practice sees patients on a daily basis who have a choice in provider, then you are technically “selling” yourself and your practice to that patient. Surely, if your practice is a facial plastic surgery practice specializing in facelifts, rhinoplasty, botox and juvederm injections, and more, then…

Does Experience Matter When Hiring Patient Salespeople?

How YellowTelescope Hires Salespeople and Practice Managers YellowTelescope specializes in helping doctors hire, train, manage, and retain the country’s best salespeople (in the medical industry often called Patient Advisors or Patient Care Coordinators) and Practice Managers. Finding great people is both a talent and a skill. Often doctors are taught that experience alone is the…

The Many Misdemeanors of Management (Part 2)

The Many Misdemeanors of Management (Part 2 of 2) By applying these steps, you will develop as a leader and be able to retain quality employees. (Part 2 of 2) – focused on Leadership and the Art of Team Building By Jon Hoffenberg In Part 1 of this two-part series (see “The Many Misdemeanors of Management,”…